The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I downgrade my hosting plan?
Yes! But there is not money refund. So if you purchase a hosting plan and you later...
Views: 1449
|
Can I upgrade my hosting plan?
Yes! Our hosting plans can be upgraded any time in any package.When you place your upgrade order,...
Views: 1460
|
Compatible Technologies
Compatible Technologies:
Ajax
Alias files , aliases
aMember Pro
Apache 2
Apple , iWeb ,...
Views: 1422
|
End of free hosting period
When I ordered from you I had one year free hosting. Now this period ends can I change...
Views: 1506
|
How can I change the name servers?
In order to use a ZiZ Hosting Plan, you have to update the name servers of your domain...
Views: 1603
|
How can I check my disc space and my bandwidth status?
It's simple to keep track of how much disk space and bandwidth you are using via the...
Views: 1254
|
How can I submit my website to search engines?
This page tells you exactly how to do directory registrations and search engine registrations...
Views: 965
|
How can I take a look on the data center?
Our Data Center is located in Dallas, Texas USA.We have some photos of the server...
Views: 1145
|
How can I upgrade or downgrade my Hosting Plan?
Log in the Client Area using your e-mail and password
Select Product &...
Views: 986
|
How fast is the response to support requests?
The answer is that it depends on the type of problem.In most cases we provide the response /...
Views: 1440
|
How long does it take to create a Hosting Plan?
All our hosting plans are activated instantly after the payment.If you choose to pay via Wire...
Views: 1489
|
I have uploaded my site but am still seeing the “Under Construction” page.
Your pages have to been uploaded to the public_html or www folder (essentially both folders...
Views: 1208
|
I want to accept PayPal payments on my website
Do you want to accept payments through PayPal ?Its very easy to create a Business account.Click...
Views: 1773
|
My website is very slow, what can I do?
- Static sites are much faster than the dynamic, so it may be a better choice when...
Views: 1060
|
PHP settings that can not be changed
safe mode = Off (can not be changed)
memory_limit = 64M (maximum)
max_execution_time = 30...
Views: 1162
|
phpSuExec or suPHP
PHPsuExec (pronounced sue-eksek) is a more secure environment for executable files....
Views: 1082
|
Register Globals and other php settings
To turn register globals off, you will need to create a php.ini file in the folder...
Views: 1266
|
System Paths
Path to your files:/home/username/public_html
Path to perl:/usr/bin/perl
Path to...
Views: 437
|
Uptime Guarantee
The guaranteed up-time is 99,9%.Our average uptime is better than the above.
We are so confident...
Views: 1358
|
What is php.ini ?
The php.ini file is a special file for suPHP (pronounced sue-p-h-p).
The php.ini file...
Views: 1192
|
What kind of servers are you using
Our shared servers have the following specifications (specs):
10 X Intel(R) Xeon(R)...
Views: 1385
|
What kind of support do you provide?
Our services come with non-stop dedicated customer support (24 hours a day, 7 days a...
Views: 1464
|
Which is the right folder to upload my website?
The right folder is the public_html or www folder (it's the same).Please upload your website on...
Views: 1135
|
Which is your server's Operating System (OS)?
We have chosen the Linux operating system, not only for our servers but also for our...
Views: 1935
|
Why do some companies offer unlimited space or Bandwidth?
Unfortunately Disc Space and Internet Bandwidth costs. The companies that advertise packages...
Views: 1523
|
Why there is an activation fee to the 'ZiZ Free Start' plan?
There is a management cost and a running cost for every account. So, we added this small...
Views: 846
|